Hotel Policy

Metro Hotel In Bukit Bintang


- Check-in from 14:00 hours
- Check-out until 12:00 hours
- RM50 refundable safety/key deposit will be collected upon check in
- RM100 will be charged for late check out (up to 18:00 hours)
- Pets are not allowed
- Breakfast Charge (when not included in room rate): RM 18.00
- Guests over 11 years old are considered as adults

- Free! One child under 8 years stays free of charge when using existing beds
- One older child or adult is charged MYR 60 per person per night in an extra bed
- The maximum number of extra beds in a room is 1
- There is no capacity for cots in the room

- Cancellation is not refund for any special offer, but normal is refundable
- Traveller must be inform to hotel before 3 or 4 day before check in date
- Please note that effective 1 April 2012, the City Council of Melaka will be imposing a   Heritage Tax of RM2 per room per night payable directly to the hotel upon check-in

Metro Hotel In KL Sentral


- Check-in from 14:00 hours
- Check-out until 12:00 hours
- RM50 will be charged for early check in
- RM50/hour will be charged for late check out
- Pets are not allowed
- Breakfast Charge (when not included in room rate): RM 18.00
- Guests over 11 years old are considered as adults

- Free! One child under 12 years stays free of charge when using existing beds
- One older child or adult is charged MYR 50 per person per night in an extra bed



- Cancellation is not refund for any special offer, but normal is refundable
- Traveller must be inform to hotel before 3 or 4 day before check in date
- Please note that effective 1 April 2012, the City Council of Melaka will be imposing a   Heritage Tax of RM2 per room per night payable directly to the hotel upon check-in