Hotel Policy

Metro Hotel In Bukit Bintang


  • Check-in from 14:00 hours
  • Check-out until 12:00 hours
  • RM50 refundable safety/key deposit will be collected upon check in
  • RM100 will be charged for late check out (up to 18:00 hours)
  • Pets are not allowed
  • Breakfast Charge (when not included in room rate): RM 18.00
  • Breakfast Charge (when not included in room rate): RM 18.00

  • Free! One child under 8 years stays free of charge when using existing beds
  • One older child or adult is charged MYR 60 per person per night in an extra bed
  • The maximum number of extra beds in a room is 1
  • There is no capacity for cots in the room

  • Cancellation is not refund for any special offer, but normal is refundable
  • Traveller must be inform to hotel before 3 or 4 day before check in date
  • Tourism Tax of RM10.00 per room per night will be imposed to non-Malaysian guests. Tax is payable directly to the hotel upon check-in.



Metro Hotel In KL Sentral


  • Check-in from 14:00 hours
  • Check-out until 12:00 hours
  • RM50 will be charged for early check in
  • RM50/hour will be charged for late check out
  • Pets are not allowed
  • Breakfast Charge (when not included in room rate): RM 18.00
  • Guests over 11 years old are considered as adults

  • Free! One child under 12 years stays free of charge when using existing beds
  • One older child or adult is charged MYR 50 per person per night in an extra bed

  • Cancellation is not refund for any special offer, but normal is refundable
  • Traveller must be inform to hotel before 3 or 4 day before check in date
  • Tourism Tax of RM10.00 per room per night will be imposed to non-Malaysian guests. Tax is payable directly to the hotel upon check-in.